echothree
Speeding Up
- Sep 8, 2008
- 170
- 1
I don't know who they have working at Wiggle these days, but their service is terrible. My Felt frame cracked recently and I'm trying to get it replaced as it's under the 3 years advertised as the warranty on the Wiggle website.
The responses I've been getting have been wild - full of spelling mistakes and strange grammar. To quote;
"Unfortunately, the warranty period for the UK on Felt frames for two (2) years against processing and martial defects, from the date of purchase and or delivery.
I am truly sorry to be the barer of this news."
Martial defects? I wasn't fighting in a war, I was just riding to work! And he's a "barer" of bad news, well I guess that kinda works.
When I told them about the 3 year warranty that was advertised on their website, the response was this;
"I cannot currently confirm the link that you have sent as our sit seems to be under repair."
That's classic! The Wiggle staff can't access the Wiggle website? (I'm assuming he means web site, not the chair he is trying to sit on.) This guy is a comedian!
Anyway, they've gone into my Wiggle account and removed my order from the list and show that I've been 'refunded' (which I haven't) so I guess some dude at Wiggle has pocketed a tidy bit of change. :susp:
The responses I've been getting have been wild - full of spelling mistakes and strange grammar. To quote;
"Unfortunately, the warranty period for the UK on Felt frames for two (2) years against processing and martial defects, from the date of purchase and or delivery.
I am truly sorry to be the barer of this news."
Martial defects? I wasn't fighting in a war, I was just riding to work! And he's a "barer" of bad news, well I guess that kinda works.
When I told them about the 3 year warranty that was advertised on their website, the response was this;
"I cannot currently confirm the link that you have sent as our sit seems to be under repair."
That's classic! The Wiggle staff can't access the Wiggle website? (I'm assuming he means web site, not the chair he is trying to sit on.) This guy is a comedian!
Anyway, they've gone into my Wiggle account and removed my order from the list and show that I've been 'refunded' (which I haven't) so I guess some dude at Wiggle has pocketed a tidy bit of change. :susp: