Small dents on new Giant Defy 1

jdd

Maximum Pace
Hardest Crash
Jul 26, 2008
2,519
650
133
Kanazawa
#2
Visible, yes, but on a giant defy, well, ride it for the rest of this season and see if you're still concerned about those little things then.
 

theBlob

Bokeh master
Sep 28, 2011
2,865
1,451
129
...
#3
It's fairly normal I think in the mass produced brands. It's up to you if you are willing to accept it. Take it back and ask for a new one if you think it is unacceptable. I have heard of people doing this with frames with similar marks on them.
 
Jun 6, 2016
12
1
3
35
#4
Update: Took the bike back in and unfortunately they said nothing can be done about it as it is normal. I had a look around the store with a friend to inspect other bikes on display and couldn't find any similar markings to what my bike has. I still can't buy this as normal since Giant's warranty claim all their bikes are free from defects.
 
Likes: tigerkamen

George5

Maximum Pace
Oct 16, 2014
385
141
73
46
#5
If you are really annoyed by it write to Giant and send them the pictures. They might not be able to do anything but you are telling them that people care about such things, I'm surprised that got through QC. The Defy 1 is a good bike and you can relax and enjoy riding it for many many years. The first time you drop it or have it fall over those small imperfections will be forgotten. Good luck.
 
Jun 6, 2016
12
1
3
35
#7
It's been great for me up until now and got past worrying about those small nicks, but after test riding a cyclocross bike, it feels much more comfortable for me and like the ride much better than a road bike. I originally came from a cyclocross bike so thought a road bike would be nice for a change.