Repairing Canyon hydraulic disc brakes

bumblebecs

bumblebecs

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Oct 4, 2018
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#1
Hi everyone,

Apologies if this has been covered in another thread, I had a search and didn't find anything -

I transported my Canyon here from Australia as oversized luggage.
After landing and re-assembling it, the wheels seem to rub on the brakes which each rotation.

I rode over to Nalsima friend and was told they don't service Canyon- then I tried Bike Olympic and they couldn't service hydraulic brakes.

Does anyone have a recommendation for where I could get my bike looked at and repaired?
I am near Yotsuya station if that helps.

Thank you in advance for your time!
 
leicaman

leicaman

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#3
Not sure if it is still the case but Ys road wouldn’t touch my canyon when I had it. Best mechanic who will definitely sort it out is Nocchi at Efffect near daitabashi station, Setagaya Ku. here (35.6726420, 139.6610205). Great guy and great mechanic.
 
O

OreoCookie

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Dec 2, 2017
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#4
Why wouldn‘t they? Is some prejudice towards Canyon as a bike manufacturer? Or is it because the bike has not been bought at the shop? (I also heard of some shops that are selling bikes from only manufacturer (e. g. a Trek shop in Fukuoka) that would only want to work on Trek bikes and even chastise people who went with them on group rides if they weren‘t “on brand”.)
 
bloaker

bloaker

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#6
@OreoCookie - My experience has been awkward at times in some shops. I had an authorized Fox dealer refuse to work on my fork because I did not buy it from him. It was an older fork I had bought in the states prior to moving to Japan. He didn't care, not his fork, he won't work on it.
I have been to two others that have reassured me they would love to work on my stuff regardless of where I bought it.
I have heard of some shops like you stated, will only work on bike brands they sell. Which is dumb! If you can work on Shimano brakes, who cares what they are bolted to. Do the work, make the money.

Luckily I have a shop now I trust for MTB work. He doesn't care where I bought it, just as long as it is clean when I hand it to him to work on. It also helps he is a rider and enjoys seeing custom builds and boutique brand frames.
 
Likes: leicaman
bumblebecs

bumblebecs

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Oct 4, 2018
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#7
Thank you everyone @Buckaroo Banzai @leicaman @OreoCookie @GrantT @bloaker -
It's a shame they are so picky here about servicing!

Following your advice I will check out Y's and Effect :)
 
bloaker

bloaker

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#8
This most likely is a 10 minute fix at most.
If your caliper got knocked out of whack, it takes moments to correct it.
If your disc was knocked out of whack - a few more moments.
Maybe even remove and reseat the wheels might solve the issue. If they are not seated properly, you will get a lot of rub.

It is a shame that this isn't something a shop would do for just a few bucks.
 
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OreoCookie

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#11
@OreoCookieI had an authorized Fox dealer refuse to work on my fork because I did not buy it from him. It was an older fork I had bought in the states prior to moving to Japan.
I have heard versions of this story so many times, and it is something I really don’t get: repairs and upgrades are a big way for independent shops to make money, and while I don’t own a bike shop, fixing a bike that a customer couldn’t have bought at your shop seems like a way to gain a loyal customer.

In Germany I have only heard that shops get miffed if someone buys from a direct-to-customer brand and then screws up (e. g. during assembly), only to come to them to have it fixed. That I do understand, but nevertheless, most shops will still take your money.
I wonder if that's due to a licensing agreement of some sort.
Even if that were the case, that would only explain a few of the antics I have heard of during my time in Japan. Recently, a bike shop owner told me a customer and riding buddy of his got made fun of by an employee in another bike shop because he wore Rapha clothing instead of whatever brands the shop sold. It doesn’t matter what you think of Rapha (personally not my style), but you should know that this is a person who spends money on bikes and equipment. Treat them accordingly. (I’d also say that you shouldn’t make fun of people’s outfits for whatever reason, we all look somewhat ridiculous in Lycra. :p)