StuInTokyo
Maximum Pace
- Dec 3, 2010
- 1,662
- 62
... and then frustration set in
Shimano Japan are a bunch of asshats, they should be taken out and whipped with some very light gauge spokes, bastards.
I have a Shimano Alfine 8 Speed Hub, SG-501. It is now a year old, I've put over 2500 hard kilometers on the bike, no complaints at all, but now, I am noticing that it sticks sometimes when shifting, and not in any specific gear, just in general, both in up shift and down shifts. Doing some research on the net, I find that it is recommended to take the unit apart, and clean it then regease and oil the unit once a year, or if used in a very wet enviroment for daily comuting, think Seattle, then twice a year. I took the bike to my LBS and asked them if they could do this service, and I got the arms crossed and a stern "Dame" I went to several other shops and all said the same thing, there are special tools, which cost about 20,000 yen and it is a complex item, so shop seems interested in tackling the problem.
OK, I'll do it myself, then I can do it twice a year and make this hub last a long time, as I get a lot of use out of it. I ordered and got all the special tools, grease and oil for doing the maintainence, but now I cannot for the life of me find a service manual. I found the service manual for the >> Nexus SG-8R20 <<
I called Shimano in Osaka, well my lovely wife did, and we went back and forth with them about a service manual, the would not even admit that one exists, the said stupid things like "We don't have a service manual, Shimano mechanics have to got to a seminar to learn how to work on said hub, how stupid is that, really? So my LBS guy gets a customer with an Alfine hub and it needs fixing, he calls Shimano and they will sell him parts, and tools, but he, and the customer have to wait for the LBS guy to attend a seminar before the bike can be fixed....? Come on, I was born at night, but it wasn't last night Finally after about 45 minutes they admit that there is a service manual for the hub, but they cannot sell it to me, because I'm not a "Shimmano Certified Tech" or whatever they call it. Now the SG-8R20 service manual is up on Shimano's website for the whole world to see for FREE but they won't sell me the service manual for the SG-G501 hub, which, BTW is NOT the newest Alfine hub, there are newer models!
OK does anyone know someone that can order this service manual from Shimano? I'll gladly pay for it.
The hub is the Alfine 8 Speed SG-G501 I want a service manual, like the one for the older Nexus Hub linked above, NOT an exploded parts diagram, NOT the one sheet of paper tha comes with the new hub showing you how to change cogs but a real service manual.
Please, someone help me out!
PS I'll be calling Shimano USA via Skype later today when they wake up in California to see if the Yanks can help me out.
Somedays, the attitude here really makes me want to tear my hair out, even my wife was getting frustrated by the inaine double talk and BS they were spouting, and people wonder why Japan has been stuck in this economic death spiral for so long.....
Shimano Japan are a bunch of asshats, they should be taken out and whipped with some very light gauge spokes, bastards.
I have a Shimano Alfine 8 Speed Hub, SG-501. It is now a year old, I've put over 2500 hard kilometers on the bike, no complaints at all, but now, I am noticing that it sticks sometimes when shifting, and not in any specific gear, just in general, both in up shift and down shifts. Doing some research on the net, I find that it is recommended to take the unit apart, and clean it then regease and oil the unit once a year, or if used in a very wet enviroment for daily comuting, think Seattle, then twice a year. I took the bike to my LBS and asked them if they could do this service, and I got the arms crossed and a stern "Dame" I went to several other shops and all said the same thing, there are special tools, which cost about 20,000 yen and it is a complex item, so shop seems interested in tackling the problem.
OK, I'll do it myself, then I can do it twice a year and make this hub last a long time, as I get a lot of use out of it. I ordered and got all the special tools, grease and oil for doing the maintainence, but now I cannot for the life of me find a service manual. I found the service manual for the >> Nexus SG-8R20 <<
I called Shimano in Osaka, well my lovely wife did, and we went back and forth with them about a service manual, the would not even admit that one exists, the said stupid things like "We don't have a service manual, Shimano mechanics have to got to a seminar to learn how to work on said hub, how stupid is that, really? So my LBS guy gets a customer with an Alfine hub and it needs fixing, he calls Shimano and they will sell him parts, and tools, but he, and the customer have to wait for the LBS guy to attend a seminar before the bike can be fixed....? Come on, I was born at night, but it wasn't last night Finally after about 45 minutes they admit that there is a service manual for the hub, but they cannot sell it to me, because I'm not a "Shimmano Certified Tech" or whatever they call it. Now the SG-8R20 service manual is up on Shimano's website for the whole world to see for FREE but they won't sell me the service manual for the SG-G501 hub, which, BTW is NOT the newest Alfine hub, there are newer models!
OK does anyone know someone that can order this service manual from Shimano? I'll gladly pay for it.
The hub is the Alfine 8 Speed SG-G501 I want a service manual, like the one for the older Nexus Hub linked above, NOT an exploded parts diagram, NOT the one sheet of paper tha comes with the new hub showing you how to change cogs but a real service manual.
Please, someone help me out!
PS I'll be calling Shimano USA via Skype later today when they wake up in California to see if the Yanks can help me out.
Somedays, the attitude here really makes me want to tear my hair out, even my wife was getting frustrated by the inaine double talk and BS they were spouting, and people wonder why Japan has been stuck in this economic death spiral for so long.....